Privacy Policy

1. Scope of this policy

This policy explains how Mani & Farina processes personal data relating to people who visit the website, request information, or express interest in the cooking class. The website is institutional and informational. It does not offer user accounts, checkout, direct payments, or its own booking system.

2. Data controller

Mani & Farina is responsible for the processing carried out in connection with the activities described in this policy. Privacy requests may be submitted through the contact channels displayed on the website.

3. Data we process

We may process:

• information voluntarily provided when a person contacts Mani & Farina, such as name, contact details, number of participants, and the content of the request;
• technical information generated while browsing, such as IP address, device type, browser, pages visited, and similar information;
• information about interactions with links, buttons, communications, and marketing campaigns.

4. WhatsApp and external services

The contact buttons open WhatsApp, an external service operated by its provider. A message is sent only when the user chooses to continue in WhatsApp. The website also links to external services including Google Maps, Google Reviews, and Instagram. Processing performed by those services is governed by their respective privacy policies.

5. Purposes and legal grounds

Data is used to answer enquiries, provide information about the experience, manage preliminary booking communications, keep the website secure and operational, measure performance, and assess promotional activities. Depending on the circumstances, processing may be based on the user’s request, pre-contractual steps, legal obligations, or the legitimate interest in operating and improving the service.

6. Analytics and marketing tools

The website uses Google Tag Manager, Google Analytics 4, and Meta Pixel. These tools may collect technical and usage information for statistics, measurement, and marketing. Their providers may process data under their own terms and policies and, where applicable, use cookies or similar identifiers.

7. Recipients and international transfers

Data may be processed by technical providers and platforms needed for website operation, analytics, security, and communications. Some providers may operate outside the European Economic Area. Where this occurs, processing is subject to the safeguards required by applicable law and the relevant provider’s terms.

8. Retention

Data is retained only for as long as reasonably necessary to answer enquiries, manage any relationship with the user, comply with applicable obligations, and protect Mani & Farina’s rights. Retention periods for information collected by external services also depend on each provider’s settings and policies.

9. Individual rights

Where provided by law, individuals may request access, correction, deletion, restriction, or portability of their data, object to processing, and withdraw consent without affecting earlier lawful processing. Individuals may also lodge a complaint with the competent supervisory authority.

10. Children

The website is not intended to knowingly collect children’s personal data without the involvement of a parent or guardian. Enquiries involving participants who are minors must be handled by a responsible adult.

11. Security and updates

Mani & Farina uses reasonable measures to protect the data it processes, although no online transmission can be guaranteed to be completely risk-free. This policy may be updated to reflect legal, technical, or organisational changes. The date above identifies the latest revision.